If your company pays for support from Herschel Systems, you've probably received an email saying we're not charging for support for the months of March and April 2020. We're now extending this free support period to include May and June 2020. If you have any problems with your Herschel software (whether you normally pay for [...]
We've had a few enquiries about which is the most appropriate issuing method to use in particular scenarios. Here's a quick guide comparing the most used - back flushing and issue as part of kit. Back flushing happens when a works order is partially or fully completed using the Make module's "receive a works order" [...]
23 Apr 20 Update - Just hit 5000+ downloads..... ---------------------------------------- 26 Feb 18 Update - Just hit 3000+ downloads..... ---------------------------------------- 01 Dec 17 Update - Just checked Freshdesk and discovered we have now had 2000+ downloads. Once again, thanks for trying Herschel. ---------------------------------------- 22 Aug 17 - A big "thank you" to everyone who's downloaded [...]
As many more customers are accessing Herschel remotely, we are having to deal with more instances of file corruption. This is usually because the user has been running Herschel via a VPN (virtual private network). Using a VPN is great when you use it to (for example) open a Word document from your office server, [...]
We've started work on a version of Herschel in the cloud. This will be hosted on Microsoft Azure, using their "Remote App" technology. Azure is the cloud behind (above?) companies such as eBay, Boeing, Samsung, GE and BMW. The Herschel software will look and operate as if you're running it on your PC - but [...]
