Hints and tips about getting the most from the Herschel package
A user recently asked the best way to keep a log of what's happened on their Herschel system. You can do this easily like this: create a log file on your server - this could be a Word document, an Excel spreadsheet or a simple text file. In Herschel, create a partnumber LOG Make this [...]
We've had a few enquiries about which is the most appropriate issuing method to use in particular scenarios. Here's a quick guide comparing the most used - back flushing and issue as part of kit. Back flushing happens when a works order is partially or fully completed using the Make module's "receive a works order" [...]
As many more customers are accessing Herschel remotely, we are having to deal with more instances of file corruption. This is usually because the user has been running Herschel via a VPN (virtual private network). Using a VPN is great when you use it to (for example) open a Word document from your office server, [...]
One of our oldest customers upgraded some of their PCs. They seem fine running Herschel, apart from the £ symbol appearing as a box. If this happens to you, go into your Windows 10 settings, time & language, language, administrative language settings, change system locale and UN-TICK the "Beta: Use Unicode UTF-8 for worldwide language [...]
One of the best kept secrets of Windows is the triple-click when editing data. One left click = move the editing cursor Two clicks = select the current word Three clicks = select all the current field / line The triple-click is really useful in Herschel when you want to (for example) copy a line [...]
02 May 2018 Update - One of our oldest customers was hit by the "GandCrab Version 2" malware yesterday. The scary thing about this attack was it managed to not only encrypt the files on their server (including their Herschel data), it also corrupted their overnight online backup. So now they may have to restore [...]
Many years ago, in the days before email, when Herschel users had problems I'd get in the car and pay them a visit. I had a call from one site where "Herschel wasn't working properly anymore", so off I went. After a quick chat and a tour of their factory, it became pretty obvious they [...]
I've suddenly realised some people are still using Herschel with just one monitor. Don't you realise with two or three monitors you can spread those Herschel windows all over your huge desktop? And they auto-update! You can have Herschel, Outlook, Ebay and Facebook all open at once. And really impress office visitors.
